Reference

How 088live Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, or access the lobby from your phone.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsYour right to access or delete dataIndonesia-region data handling
088live How 088live Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how your data is used, want to update personal details linked to your OVO or GoPay wallet, or need to make a formal data request, our support team handles privacy queries directly. Players in Palembang and across Indonesia can reach us through the channels below. We confirm receipt of every privacy-related message and follow up once identity is verified.

Team online

Live Chat

Open the chat widget from any page in the lobby. Mention it is a privacy request and the agent will route it to the correct team for you.

Email Support

Send your data request or privacy question to our support email. Include the account email and wallet type — DANA, OVO or GoPay — to speed up verification.

Account Settings

Some data updates — display name, phone number, linked wallet details — can be changed directly inside your account settings without contacting support first.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

Security and transparency are the two principles behind every data decision we make. We apply encryption to data in transit and at rest, covering your account credentials, linked wallet references and session activity. Cookies help us maintain your login state and remember lobby preferences across visits — you can manage cookie settings through your browser at any time. We do not retain payment card numbers; for DANA, OVO and GoPay, only a tokenised wallet reference is stored after your first transaction.

Data Encryption

Account credentials and wallet references for DANA, OVO and GoPay are encrypted both in transit and at rest, reducing exposure if any system event occurs.

Cookie Controls

We use session and preference cookies to keep your lobby state intact. You can clear or block cookies through your browser settings; some features may behave differently if you do.

Retention Policy

We hold your account data while your account is open. Once you request deletion and we verify identity, we remove records within the timeframe required under applicable local rules.

Third-Party Access

Only payment processors handling your DANA or OVO transfers receive minimal required data. We do not share browsing or game history with advertisers or data brokers.

Frequently Asked Questions About Your Privacy

These are the privacy questions we hear most often from people managing their 088live accounts in Indonesia. If your question is not here, reach our support team via live chat or email.

We collect your name, email, phone number and the wallet reference for whichever payment method you link — DANA, OVO or GoPay. Game session data and device type are also logged for technical purposes.

Yes. Send a data access request through live chat or email with your account email and wallet type. We verify your identity first, then provide a summary of the data we hold on your account.

We share only the minimum required data with payment processors handling your DANA or OVO transactions. We do not sell personal data or share game history with advertisers, ever.

Cookies keep your session active and remember lobby preferences. They do not store payment credentials. You can clear cookies in your browser settings any time; this will log you out of your current session.

Contact support through live chat or email, confirm your identity, and specify that you want full account deletion. We process the request within the timeframe required under applicable local regulations.

This policy applies where access to 088live is permitted under local law. Data rights and retention obligations may vary depending on the eligible region you access from within Indonesia.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.